Privacy Policy

Last updated: June 2026

At Tekzone Sound & Vision Ltd, we are committed to protecting your privacy and handling your personal information responsibly.

What Information We Collect

When you place an order or contact us, we may collect:

Name
Billing and delivery address
Email address
Telephone number
Order and warranty information

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide warranty and after-sales support
Handle returns, repairs and refunds
Communicate with you about your purchases
Meet our legal and regulatory obligations

Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Delivery and courier companies
Payment service providers
Manufacturers for warranty support
Professional advisers and regulatory authorities where required by law

We do not sell your personal information.

How Long We Keep Your Information

We retain customer information only for as long as necessary to fulfil orders, provide warranty support, and comply with legal, tax and accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Object to certain processing activities

To exercise your rights, please contact us.

Contact Us

Tekzone Sound & Vision Ltd

Email: sales@tekzone.co.uk

If you are unhappy with how we handle your data, you may contact the Information Commissioner's Office (ICO) at www.ico.org.uk.

Kindest regards