All our UK deliveries are free.
We aim to despatch orders placed by 2 pm on the same day (Mon-Fri excl. Bank Holidays), and currently, 85% of these orders will be delivered on the next working day. However, customers should allow up to 3 working days for their goods to arrive, particularly during peak periods.*
* Subject to exceptions for remote areas with limited transport infrastructures such as the Highlands and Islands. We regret that we are unable to accept orders from the Channel Islands or international destinations.
Although we will endeavour to fulfil deliveries within our usual timeframe of 3 working days, please note due to high demand during the Christmas/ New Year period to please allow for up to 10 working days for deliveries on TVs and large items.
While we endeavour to deliver within 3 working days, large screen TV's (49" and above) require a 2-man courier service to ensure safe delivery. This may also affect the lead time in certain parts of the UK, and customers should allow up to 10 working days for TV deliveries to the areas listed below.
- The Highlands of Scotland
- Islands considered part of the mainland but still requiring freight access by ferry/boat (i.e. Isle of Wight, Isle of Skye, Isle of Man etc.)