Christmas Delivery & Extended Returns Period

Please note the dates below are guidelines only and are not based on factors that are out of our control e.g. weather conditions and courier delays.

Last Chance for Delivery In Time for Christmas

For Televisions, order by 11:59pm on Wednesday 18th December 2019 for Christmas Delivery*.

For all other orders, order by 1pm on Thursday 19th December 2019 for Christmas Delivery*. All orders placed after this time will be scheduled for dispatch the next available working day.

Please note couriers will not be delivering orders on Christmas Day, Boxing Day and New Year’s Day.

Time Exceptions

For 2-man courier services delivering to Highlands of Scotland or Islands requiring freight access by ferry / boat may not be dispatched till Thursday 2nd January 2020.

Returns Period for Christmas Orders

For orders placed between Tuesday 3rd December to Tuesday 24th December 2019, you must notify us by Friday 3rd January 2020 if you would like to return your order. From the date you have notified us, you will have a further 14 days to return your order to us at your own cost. Please note the item will need to be returned sealed in the packaging and in an unused condition. 

This does not affect your statutory rights. Read our cancellation policy here for more information.

*Available in majority of areas. Find out more on our delivery service here.

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