Christmas Delivery & Extended Returns Period
Please note the dates below are guidelines only and are not based on factors that are out of our control e.g. weather conditions and courier delays.
Last Chance for Delivery In Time for Christmas
Order by 1pm on Thursday 20th December for Christmas Delivery*. All orders placed after this time will be scheduled for dispatch the next available working day.
Please note couriers will not be delivering orders on Christmas Day, Boxing Day and New Year’s Day.
For 2-man courier services delivering to Highlands of Scotland or Islands requiring freight access by ferry / boat may not be dispatched till Tuesday 2nd January.
Returns Period for Christmas Orders
For orders placed between Saturday 1st December to Monday 24th December, you must notify us by Friday 4th January 2019 if you would like to return your order. From the date you have notified us, you will have a further 14 days to return your order to us at your own cost. Please note the item will need to be returned sealed in the packaging and in an unused condition.
This does not affect your statutory rights. Read our cancellation policy here for more information.
*Available in majority of areas. Find out more on our delivery service here.